GLOBAL OPERATIONS — Centers of Excellence

Global Operations — Centers of Excellence

UAE – AI Center of Excellence
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Where Aixiom Intelligence is born.

- Global HQ for platform engineering and R&D
- Advanced AI agent development & model training
- Large-scale data processing and orchestration
- Infrastructure to support generative + agentic AI
- Continuously enhancing platform intelligence for all clients

Mexico – Service Delivery Center of Excellence

Where operational excellence meets service depth.

- 24/7 managed service delivery (L1–L4 Help Desk)
- Cybersecurity Help Desk, SOC/NOC operations
- Bilingual technical support teams
- Rapid onboarding and resolution SLAs
- Integrated directly with the Aixiom Intelligence® engine

USA – Executive & Innovation Hub

- Executive team HQ and strategic partnerships
- Legal, finance, brand, and go-to-market functions
- Platform governance and global integration planning

Client Value by Design

Value Driver

Impact

Global 24/7 Operations

Nonstop uptime, proactive monitoring

AI Model Optimization

Faster learning loops, continuous innovation

Service Scalability

High-volume onboarding, repeatable success

Cost Leverage

Smart geography = better margins, better service

Workforce Specialization

Deep AI talent in Dubai + Ops experts in Mexico

Platform Resilience

Built-in redundancy, AI-driven failover strategies

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Our dual Centers of Excellence deliver AI performance and services capabilities optimized across time zones, talent, and technologies.